Frequently Asked Questions
Everything you need to know about your Walkaroo experience.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on every product page. We recommend measuring your foot length in centimeters and comparing it to our chart to ensure a perfect fit.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for regional locations across the country.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn footwear in its original packaging. Please ensure the tags are intact to qualify for a full refund.
Are Walkaroo shoes covered by a warranty?
Yes, all our footwear comes with a 90-day manufacturing warranty that covers structural defects or material failures under normal usage conditions.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI payments, net banking, and Cash on Delivery (COD) for most pin codes.
How should I clean and maintain my footwear?
For synthetic materials, wipe with a damp cloth and mild soap. For fabric or mesh styles, gentle hand washing is recommended. Always air dry your shoes away from direct sunlight.